AUTOMATING EXPECTATIONS: THE IMPACT OF AI ON PSYCHOLOGICAL CONTRACTS

Doctoral Candidate Name: 
Curtis Pollard
Program: 
Business Administration: DBA
Abstract: 

Psychological contracts (PCs) are a set of promises, obligations, and expectations between employees and employers within the employee-employer relationship. This dissertation investigates how advanced technologies may disrupt the reciprocal expectations within PCs by specifically threatening future employability and promoting job insecurity. As society breaks new ground in the field of automation and artificial intelligence (AI), concerns regarding future career mobility can emerge. The empirical study herein assesses the degree to which advanced technologies affect psychological contracts and whether job complexity, resilience, and self-efficacy play a role in weakening these effects.

Defense Date and Time: 
Tuesday, March 19, 2024 - 10:00am
Defense Location: 
https://charlotte-edu.zoom.us/j/94464898844
Committee Chair's Name: 
Laura Stanley
Committee Members: 
Dr. Justin Webb, Dr. Laura Madden, Dr. Reginald Silver